Free shipping on orders over €30 to the Peninsula

Shipping costs

Shipping costs are calculated and clearly displayed during the checkout process before completing the payment.

Delivery times

Orders are prepared and shipped from Monday to Friday.

Shipping carrier: GLS, Correos
Estimated delivery times:

• Mainland Spain: 24–48 business hours

Delivery times may vary due to circumstances beyond the Company’s control.

Right of withdrawal

The customer has the right to withdraw from the purchase within 14 calendar days from receipt of the order, provided that the product has not been opened or handled.

• In the case of voluntary returns, return shipping costs will be borne by the customer.

• In the case of defective products or errors attributable to the Company, return shipping costs will be covered by the Company.

Further details are available in the Returns Policy published on the Website.

Warranty

The products sold are non-perishable food products. No durability warranties apply beyond the best-before date indicated on the packaging.

In the event of a manufacturing defect or packaging failure, the product will be replaced or refunded in accordance with applicable legislation.

Order cancellation

If the customer wishes to cancel an order before it has been shipped, they must contact the Company as soon as possible via:

📧 info@thebluefaro.com
📞 +34 673 27 82 09

Each request will be reviewed on a case-by-case basis.